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HostProof

▸ Field notes · damage claims that survive denial

Filed 22 APR 2026 Draft A
Free checklist · Printable

Photo Inspection Checklist

The room-by-room list AirCover's reviewers expect — pre-check-in and post-checkout, with matching angles. Tick as you shoot, or print it and carry it to the property. No email, no signup, laminate-friendly.

Pre-check-in

Before every new guest arrives. These become the "last confirmed good state" in any future claim.

Entrance · hallway

First impressions — the state the guest walked into.

Living room

Biggest damage surface area. Shoot wide first, then each soft-good close-up.

Kitchen

Appliance-heavy, damage-prone. Every surface matters.

Each bedroom

Highest-value claims start here — mattress, linens, hardwood.

Each bathroom

Water-damage evidence starts with dry-state photos.

Outdoor / balcony (if applicable)

Often skipped — AirCover will ask for it if damage is claimed.

Post-checkout

Within 24 hours of checkout · before cleaning begins · matching angles to your pre-check-in shots.

Every pre-stay room, same angles

AirCover compares before/after from matching angles. Shoot in the same order, same position. If you can, pull your phone's pre-stay photos side-by-side as reference.

Additional damage-specific shots

If you spot damage, document it at three zoom levels.

Cleaning evidence

What your cleaner found · the state before cleanup.

Three rules that make these photos hold up

  1. Native camera only. No WhatsApp, Messenger, or Telegram — they strip EXIF timestamps and compress the file, which reduces evidentiary weight in AirCover review.
  2. Wide-medium-close hierarchy. Three zoom levels per damage spot. Wide proves it's in your listing; medium shows the object; close-up with a reference object proves scale.
  3. Matching before/after angles. If AirCover can't align the two shots, they default to "insufficient evidence." Shoot pre-stay with the same phone position you will use post-stay.

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