Entrance · hallway
First impressions — the state the guest walked into.
▸ Field notes · damage claims that survive denial
The room-by-room list AirCover's reviewers expect — pre-check-in and post-checkout, with matching angles. Tick as you shoot, or print it and carry it to the property. No email, no signup, laminate-friendly.
Pre-check-in and post-checkout shot list for Airbnb hosts. Shoot every row at both stages — AirCover reviewers compare before/after pairs from matching angles.
Before every new guest arrives. These become the "last confirmed good state" in any future claim.
First impressions — the state the guest walked into.
Biggest damage surface area. Shoot wide first, then each soft-good close-up.
Appliance-heavy, damage-prone. Every surface matters.
Highest-value claims start here — mattress, linens, hardwood.
Water-damage evidence starts with dry-state photos.
Often skipped — AirCover will ask for it if damage is claimed.
Within 24 hours of checkout · before cleaning begins · matching angles to your pre-check-in shots.
AirCover compares before/after from matching angles. Shoot in the same order, same position. If you can, pull your phone's pre-stay photos side-by-side as reference.
If you spot damage, document it at three zoom levels.
What your cleaner found · the state before cleanup.