Field notes on winning damage claims.
Every article below is a tactical playbook pulled from the gap between AirCover's marketing and its denial rate. Written for hosts who actually file.
- N°01 Filed · 09 MAY 2026
How to Document Slow Damage · Water, Mould, and Pests
Slow-onset damage — water that seeps over weeks, mould that spreads between stays, pests that arrive and spread — is the hardest category to document for AirCover. The claim window is short, but the cause is long. Here is the workflow.
- N°02 Filed · 08 MAY 2026
The 8-Photo Pre-Check-In Routine (When Full Documentation Isn't Realistic)
Full room-by-room documentation takes 25-30 minutes. When you don't have that, the 8-photo minimum routine still gives you AirCover-defensible before/after coverage. Here is the exact 8.
- N°03 Filed · 07 MAY 2026
Inventory Photos vs Damage Photos · Different Standards, Different Purposes
Hosts often treat inventory photography and damage photography as the same workflow. They are not. Different purposes, different angles, different metadata needs. Here is the framework that separates the two.
- N°04 Filed · 06 MAY 2026
Cloud Storage for Airbnb Host Documentation · Compared by What AirCover Actually Accepts
Where you store your damage documentation matters more than most hosts realise. Some cloud services quietly strip metadata, some compress files, some produce files specialists can't open. Here is the honest comparison.
- N°05 Filed · 05 MAY 2026
Witness Statements for AirCover Damage Claims · When to Get One, What It Should Say
A signed witness statement from your cleaner, neighbour, or contractor can turn a marginal claim into an approved one. Here is when it moves the needle, what format AirCover specialists actually weigh, and the template to use.
- N°06 Filed · 04 MAY 2026
Video Documentation for AirCover Claims · Pros, Cons, and When It Actually Helps
Video walkthroughs look thorough, but AirCover's review process is built around photos. Here is when video is worth the effort, when it isn't, and how to record a walkthrough that actually strengthens your claim.