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AirCover Claim Deadline Calculator
AirCover gives hosts 14 days from guest checkout to file a damage claim. Miss it by an hour and the claim dies on procedural grounds, regardless of evidence. Enter the checkout and see every deadline in the window.
▸ Input
▸ Output · Deadline chain
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days left
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- T + 24 h Guest response window closesContact the guest through the Resolution Center within the first day. Escalation available after this.
- T + 72 h Escalation window opensIf guest is silent or refuses, escalate to AirCover. Your Resolution Center thread becomes the claim record.
- T + 14 d Hard AirCover filing deadlineClaims filed after this are procedurally dead, regardless of evidence. This is the line.
- T + 30 d Absolute policy capAirCover will not review any claim past this point. The file is closed permanently.
How the 14-day AirCover deadline actually works
The clock starts at guest checkout — the official timestamp Airbnb records on the reservation, not when you personally noticed damage, and not when the cleaner arrived. This is the single most misunderstood part of the AirCover policy: hosts regularly assume the 14 days count from discovery, file on day 15, and lose valid claims to the procedural cutoff. For a deeper breakdown of how the clock is calculated and the subtle overrides that affect it, see our complete guide to the 14-day claim deadline.
The four deadlines in every claim
- T + 24 hours — the guest's response window after you contact them via the Resolution Center. If they acknowledge, the claim usually settles amicably.
- T + 72 hours — the earliest reasonable escalation point to AirCover. Going too early looks aggressive; waiting until day 3 reads as patient.
- T + 14 days — hard AirCover filing cutoff. Miss by an hour, claim is dead.
- T + 30 days — absolute cap. No appeal, no escalation, no exceptions.
Common mistakes this calculator protects against
- Using checkout as "the day the guest left" rather than the reservation's official timestamp.
- Forgetting the 24-hour Resolution Center step that AirCover requires before the claim is eligible.
- Filing on day 14 at 23:59 local time, forgetting that AirCover runs in UTC and the deadline already passed.
- Assuming appeals extend the deadline — they do not; the original 14-day window is fixed.